BLOG POST

Top 4 Reasons to Outsource Your Medical Call Center to AHC

You have many choices when it comes to outsourced medical call centers. Just Google “outsourced medical call centers” and you’ll get close to 4 million results! But American Health Connection (AHC) is the healthcare industry’s first full-service medical call center and patient communications provider. We streamline the entire communication process to save you time, reduce costs, and increase revenue.

Our patented Patient Communication Management® service offers customized, scalable services that seamlessly and cost-effectively enhance communications. AHC helps increase physician utilization, improve patient access for faster appointments, and enhance business efficiency and revenue streams.

Here are just five measurable reasons to trust your medical call center operations to American Health Connection:

1. Savings of over $1 Million

  • We have saved over $100,000,000 for our clients since we went into business in 2009
  • Since 2021, we have saved clients $23,000,000

2. Improve patient satisfaction scores by an average of 75%

  • Clients using our Patient Communication Management service saw an average patient satisfaction score increase of 75%

3. Improve patient communication by 70%

  • Our Patient Communication Management® improves the communication process by 70%
  • Our “One Call Does It All” intake means no wait times and zero dropped calls
  •  All calls are answered in 30 seconds or less by a live, US-based Patient Communication Specialist

4. Reduce processing time by an average of 60%

  • Enhanced insurance verification reduces processing time by an average of 60%
  • Immediate insurance coverage confirmation as part of the first call
  • No denials or rejections
       

If you’d like to find out more about how AHC can improve your overall patient communication process, reduce costs and drive more revenue, we invite you to schedule a no-obligation demo with us today!

Newsletter Subscription