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American Health Connection offers a wide-range of medical call center services, designed to dramatically improve both patient and physician satisfaction. Our Patient Communication Management® services, helps eliminate dropped calls, enables patients to quickly connect with a real person, improves care coordination and can reduces hospital re-admissions. It helps to create a real connection – with […]

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About us

The Company The concepts that form the basis of Patient Communication Management® are rooted in Customer Relationship Management (CRM), which is used to manage a company’s interactions with customers and clients, dating back to the early 1980s. American Health Connection pioneered these concepts in the healthcare industry, enhancing customer services with healthcare specific tasks such […]

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