Tag Archives: appointment reminders


American Health Connection offers a wide-range of medical call center services, designed to dramatically improve both patient and physician satisfaction. Our Patient Communication Management® services, helps eliminate dropped calls, enables patients to quickly connect with a real person, improves care coordination and can reduces hospital re-admissions. It helps to create a real connection – with […]

Read more

About us

The Company The concepts that form the basis of Patient Communication Management® are rooted in Customer Relationship Management (CRM), which is used to manage a company’s interactions with customers and clients, dating back to the early 1980s. American Health Connection pioneered these concepts in the healthcare industry, enhancing customer services with healthcare specific tasks such […]

Read more


American Health Connection, is the nation’s first all-inclusive  Outsourced Healthcare Call Center Service. Patient Communication Management® is a suite of customizable services that streamline patient engagement efforts to help enhance the daily operation of your facility. These comprehensive management solutions are designed to dramatically improve scheduling and registration workflow, patient and physician satisfaction, while also […]

Read more