Patient Access Consulting

Patient Access Consulting

Patient Access Consulting

American Health Connection provides practical, results-oriented assistance to health systems, community hospitals and physician groups in:

Healthcare Patient Communication Management
Achieve excellence in your patient communication center by developing a patient centered,
‘one call approach,’ integrating all care coordination and Financial clearance processes.

  • Scheduling
  • Pre-registration
  • No Show Management
  • Data Integrity
  • Interactive Scripting
  • Financial Advocacy
  • Performance Metrics and Dashboards

Financial Performance
Improving patient financial literacy helps patients to understand their own financial
expectations, obligations, and risks at the earliest opportunity. Our main objective is
to reduce patient anxiety on healthcare access and financial matters, allowing the
patient to focus on their healthcare.

  • Rapid Financial Clearance
  • Denial Elimination
  • Workflow transformation
  • Predictive Analytics
  • Performance Improvement

Leadership Development
We develop patient access leaders to meet the high demands and diverse expectations
of a high functioning patient access department. Core focus areas include:

  • Goal alignment and achievement
  • Succession Planning
  • New Leader On boarding
  • Ongoing Leadership Development
  • Shared Governance
  • Education and Training
  • Continuous Quality Improvement