Centralized Scheduling

Centralized Scheduling

Centralized Scheduling

Client specific agents handle every facet of the scheduling process. Streamlining patient scheduling with a one call solution.

  • Streamline patient scheduling with a one call solution:
    • One phone number for patients, internal staff and physicians
    • Schedule, remind, and assist patients
    • Eliminates hold times.
    • 100% US-Based dedicated agents available 24/7/365.
  • Centralized Scheduling is fully customized and can include any of the following services:
    • Pre-registration
    • Deductible/Copay Pre-Collection
    • Insurance Verification
    • Medical Necessity/Order Verification
      • Prevents denials utilizing predefined payor rules
      • Confirms and communicates coverage limitations to patients
    • Customized Language Services Scheduling
      • Improves utilization of interpreter time
      • Schedule on-site or remote interpreter service
    • Concierge Services
      • Continuity of care communications
      • Follow up on test results and consultations
    • Customized Reporting
      • Pre-defined and custom reporting through client portal