Automated processes will effectively reduce no-show rates and eliminate time-consuming manual intervention with patients.
- Reduces no-shows
- Eliminates the time-consuming effort of manually calling patients
- Process is fully integrated with the ACD platform
- Patients are connected directly to a dedicated Patient Communication Specialists
- Voice, Text, and Email Reminders: Provides patients with custom messages based on appointment types, locations, procedures, and tests
- Rescheduling: AI integration recognizes callers when reminders are sent
- Patients can seamlessly reschedule appointments with a live agent.
- EHR/EMR Integration
- HL7/FIHR/Wed Service file integration with legacy system
- Bidirectional automated updates