Appointment Reminders

Appointment Reminders

Appointment Reminders

Automated processes will effectively reduce no-show rates and eliminate time-consuming manual intervention with patients.

  • Reduces no-shows
  • Eliminates the time-consuming effort of manually calling patients
  • Process is fully integrated with the ACD platform
  • Patients are connected directly to a dedicated Patient Communication Specialists
  • Voice, Text, and Email Reminders: Provides patients with custom messages based on appointment types, locations, procedures, and tests
  • Rescheduling: AI integration recognizes callers when reminders are sent
  • Patients can seamlessly reschedule appointments with a live agent.
  • EHR/EMR Integration
    • HL7/FIHR/Wed Service file integration with legacy system
    • Bidirectional automated updates