Answering Services

Answering Services

Answering Services

Experienced Patient Communication Specialists replace obsolete traditional answering services by:

  • Handle any type of incoming call including:
    • Scheduling appointments
    • Re-scheduling appointments
    • Paging physicians
    • Message handling, etc.

No-show rates are directly related to the physician practice’s ability to reschedule calls after hours. Coupled with our appointment reminder service, patients have the ability to reschedule appointments 24/7 during the reminder call and reschedule their appointment in one call.