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MGMA ARTICLE BLOG POST

Reducing Patient No-shows to Cut the $150 Billion in Annual Losses

Yuriy Kotlyar, CEO of American Health Connection, shares practical strategies for reducing no-show appointments in an article for MGMA.

Key Highlights:

  • Transforming reminder systems
  • Tailoring contact center operations to reminders
  • Leveraging data for patient insights
  • A/B testing for continuous improvement

Read the full article for more details on these approaches to boosting a medical practice’s efficiency and improving patient experience.

https://www.mgma.com/articles/better-patient-communication-to-deter-no-show-appointments