Patient Access Consulting

American Health Connection provides practical, results-oriented assistance to health systems, community hospitals and physician groups in:

Healthcare Patient Communication Management
Achieve excellence in your patient communication center by developing a patient centered,
‘one call approach,’ integrating all care coordination and Financial clearance processes.

  • Scheduling
  • Pre-registration
  • No Show Management
  • Data Integrity
  • Interactive Scripting
  • Financial Advocacy
  • Performance Metrics and Dashboards

Financial Performance
Improving patient financial literacy helps patients to understand their own financial
expectations, obligations, and risks at the earliest opportunity. Our main objective is
to reduce patient anxiety on healthcare access and financial matters, allowing the
patient to focus on their healthcare.

  • Rapid Financial Clearance
  • Denial Elimination
  • Workflow transformation
  • Predictive Analytics
  • Performance Improvement

Leadership Development
We develop patient access leaders to meet the high demands and diverse expectations
of a high functioning patient access department. Core focus areas include:

  • Goal alignment and achievement
  • Succession Planning
  • New Leader On boarding
  • Ongoing Leadership Development
  • Shared Governance
  • Education and Training
  • Continuous Quality Improvement

Why American Health Connection?

  • We are experienced – high performing; nationally recognized patient access
    leaders spearhead our consulting engagements and apply their deep experience
    in working with healthcare providers.
  • We are responsive – our main objective is to transform operations to deliver service
    excellence and shorten the revenue cycle, while promoting a reputation of high priority
    and visibility to patient access and the revenue cycle.
  • We are collaborative – we understand how our clients operate and believe that building
    strong partnerships with stakeholders is critical to success.
  • We are results orientated – we work with you to achieve best practice performance.

Request A Demo

Learn about Patient Communication Management®.


424.226.0420 or 800.307.7131