- We are experienced – high performing; nationally recognized patient access
leaders spearhead our consulting engagements and apply their deep experience
in working with healthcare providers.
- We are responsive – our main objective is to transform operations to deliver service
excellence and shorten the revenue cycle, while promoting a reputation of high priority
and visibility to patient access and the revenue cycle.
- We are collaborative – we understand how our clients operate and believe that building
strong partnerships with stakeholders is critical to success.
- We are results orientated – we work with you to achieve best practice performance.
American Health Connection provides practical,
results-oriented assistance to health systems, community
hospitals and physician groups in:
- Healthcare Call Center Management
Achieve excellence in your call center by developing a patient centered,
‘one call approach,’ integrating all care coordination and nancial clearance processes.
- No Show Management
- Data Integrity
- Interactive Scripting
- Financial Advocacy
- Performance Metrics and Dashboards
- Financial Performance
Improving patient financial literacy helps patients to understand their own financial
expectations, obligations, and risks at the earliest opportunity. Our main objective is
to reduce patient anxiety on healthcare access and nancial matters, allowing the
patient to focus on their healthcare.
- Rapid Financial Clearance
- Denial Elimination
- Workflow transformation
- Predictive Analytics
- Performance Improvement
- Leadership Development
We develop patient access leaders to meet the high demands and diverse expectations
of a high functioning patient access department. Core focus areas include:
- Goal alignment and achievement
- Succession Planning
- New Leader On boarding
- Ongoing Leadership Development
- Shared Governance
- Education and Training
- Continuous Quality Improvement