The Stellar Success Podcast recently interviewed our CEO Yuriy Kotlyar to find out how medical call centers enhance practice efficiency and improve the patient experience.
Check it out here https://www.youtube.com/watch?v=T1w9A6jf0DE&t=1s
Blogs
California SB 122: How It Will Raise Technology Costs
California SB 122 will tax prewritten software and SaaS starting January 1, 2027. Learn how healthcare organizations can limit rising...
Security Whitepaper
Security Whitepaper August 4, 2026 American Health Connection is committed to protecting the confidentiality, integrity, and availability of client data....
Healthcare Call Centers as a Competitive Advantage | AHC
Learn how healthcare call centers increase revenue, improve patient access, reduce call abandonment and strengthen patient loyalty and retention.
How Healthcare Call Centers Can Increase Revenue & Cut Costs
Learn how healthcare call centers reduce abandoned calls, referral leakage, no-shows and front-end revenue cycle costs to increase revenue and...
Offshore Healthcare Call Centers: 7 Hidden Risks
Discover the 7 hidden risks of offshore healthcare call centers, from HIPAA concerns and rework to patient dissatisfaction, and learn...
How FQHCs Can Reduce Costs Without Sacrificing Patient Experience
Discover practical strategies that help FQHCs reduce costs, improve patient access, lower no-show revenue losses, streamline scheduling, and enhance patient...
7 Hidden Costs of Healthcare Call Center Staff Turnover
7 Reasons Replacing Call Center Staff Costs More Than You Think July 16, 2026 Healthcare organizations across the country are...
America at 250: Why Healthcare Organizations Choose U.S.-Based Call Centers
Celebrate America at 250 while discovering why U.S.-based healthcare call centers improve patient access, reduce costs, enhance patient experience, and...
Why Healthcare Call Center AI Projects Fail: 7 Mistakes
Why Most Call Center AI Projects Fail—and How to Avoid the 7 Biggest Mistakes June 26, 2026 Artificial Intelligence (AI)...
Human Oversight & Closed-Loop AI in Patient Experience
Human Oversight & Closed-Loop AI in Patient Experience June 12, 2026 AHC’s Responsible AI Philosophy: Human-First, AI-Augmented AHC’s foundational AHC’s...
Why FQHC Patient Access Is Breaking Down—and How to Fix It
Learn why patient access is becoming the biggest operational challenge for FQHCs in 2026 and how leading health centers are...
Healthcare Call Center Technology Built for Healthcare | Why Generic Platforms Fail Providers | American Health Connection
Your Healthcare Call Center Platform Wasn’t Actually Built for Healthcare May 19, 2026 Why Generic Contact Center Technology Is Failing...
White Papers
Security Whitepaper
Security Whitepaper August 4, 2026 American Health Connection is committed to protecting the confidentiality, integrity, and availability of client data....
Human Oversight & Closed-Loop AI in Patient Experience
Human Oversight & Closed-Loop AI in Patient Experience June 12, 2026 AHC’s Responsible AI Philosophy: Human-First, AI-Augmented AHC’s foundational AHC’s...
Why Your Organization’s Needs Virtual Patient Scheduling and Communications for Call Overflow
Linkedin Facebook Twitter Why Your Organization Needs Virtual PatientScheduling and Communications for Call Overflow:Peak Periods, After Hours, Weekends, Holidays Download...
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12 Reasons Why Virtual Patient Scheduling and Communications are the Best Option for Rural Health Facilities
Linkedin Facebook Twitter 12 Reasons Why Virtual Patient Scheduling and Communications are the Best Option for Rural Health Facilities Download...
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St. Tammany Health System and American Health Connection: Partners in improving the Patient Experience
Linkedin Facebook Twitter LEARN HOW ST. TAMMANY HEALTH SYSTEM REDUCED COST AND CREATED A MORE EFFICIENT WAY FOR PATIENTS TO...
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Traditional Healthcare Call Centers Inefficiencies and Strategic Alternatives
Linkedin Facebook Twitter LEARN HOW YOUR CALL CENTER OPERATIONS CAN REDUCE COSTS WHILE ENHANCING REVENUE. Download our white paper, “Traditional...
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