Appointment Reminders

Reduce no-shows and eliminate the time-consuming effort of manually calling each of your patients in order to remind them of their upcoming appointments. Our appointment reminder platform is fully integrated within our call center ACD platform, which gives your patient ability to speak directly to our live Patient Communication Specialists for any appointment scheduling and rescheduling needs.

Voice, Text, and Email Reminders: Provides patients with custom messages based on appointment types, locations, procedures, and tests.

Rescheduling: Understanding the needs of the patient, we can easily help reschedule an appointment, retaining business at your practice. Our AI integration recognizes live callers when reminders are sent, patients have the ability when necessary to reschedule appointments with a live agent.

EHR/EMR Integration: Our IT reps are experts in HL7/FIHR/Web Services or legacy file integration with your EMR system. Our custom interfaces will match your existing specifications, and our bidirectional interfaces will automatically update corresponding patient records.

Detailed Reporting: Pre-designed as well as customizable reports are available on the customer portal. These reports can be emailed to you on a schedule of your choice.

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