American Health Connection - Healthcare Call Center
Events
Meet American Health Connection at Upcoming Events
As the nation’s first and only 100% US-based healthcare call center, we are excited to connect with and build our partnerships at healthcare provider events across the United States!
Now more than ever, healthcare leaders are under pressure to reduce costs, improve patient scheduling, and do more with less.
- Reducing call center costs by 20% or more
- Achieving 85% agent utilization (vs. 30–45% industry average)
- Improving scheduling-related patient satisfaction by 75%
- Cutting abandonment rates to just 3% (vs. 15% industry average)
Upcoming Events
35th Annual Healthcare Contact Center Times
June 3–5, 2026
Atlanta Marriott Northwest at Galleria, Atlanta GA
American Health Connection is pleased to be attending Healthcare Contact Center Times Annual Conference 2026, the premier event dedicated exclusively to healthcare contact center and patient access leaders.
This 35th annual conference brings together executives, directors, and operations leaders from top health systems nationwide to explore best practices in patient access, centralized scheduling, workforce optimization, and AI-driven contact center innovation.
AHC will be on-site connecting with healthcare leaders to demonstrate how its 100% U.S.-based, AI-assisted call center solutions help organizations reduce costs, improve patient satisfaction, and capture more scheduling revenue.
Stop by and see us at booth #17 in the Grand Salon to learn how AHC transforms patient access into a measurable growth engine.
Past Events
2026 TORCH Spring Conference & Trade Show
April 13–16, 2026
Loews Hotel, Arlington TX
Hosted by the Texas Organization of Rural & Community Hospitals, this event is one of the most important gatherings for rural and community hospital leaders.
📍 Visit AHC at Booth #152
We’ll be showing how rural and community hospitals can:
- Reduce staffing dependency while improving service levels
- Capture missed revenue from unanswered calls
- Maintain 100% U.S.-based patient communication (no offshoring)
- Improve access without sacrificing patient experience
👉 More details on TORCH Spring Conference & Trade Show 2026
Health Care Leadership Institute 2026
April 8–10, 2026
Marriott Minneapolis Southwest, Minneapolis MN
Hosted by the Minnesota Hospital Association, this executive-level event brings together C-suite and senior healthcare leaders focused on operational performance, workforce strategy, and innovation.
AHC will be engaging with leaders on how to:
- Fix front-end patient access bottlenecks
- Eliminate missed calls and lost revenue
- Scale operations without increasing labor costs
👉 More details on Health Care Leadership Institute 2026