Category Archives: Website

Appointment Reminders

Reduce no-shows and eliminate the time-consuming effort of manually calling each of your patients in order to remind them of their upcoming appointments. Our appointment reminder platform is fully integrated within our call center ACD platform, which gives your patient ability to speak directly to our live Patient Communication Specialists for any appointment scheduling and […]

Read more

Centralized Scheduling

Streamline patient scheduling with a one call solution: One phone number for your patients, internal staff and physicians enable a single call with our custom trained agents to schedule, remind, and assist patients.    Patients speak with an experienced live agent on every occurrence with virtually no hold time. Agents are 100% US Based, and available […]

Read more

Pre-Authorization

Our Insurance Specialists have many years’ experience dealing with multiple insurances for various tests and procedures.  Authorizations are obtained using a full cycle process to insure that denials are an uncommon occurrence once the bill for the procedure is submitted by Revenue Cycle. This process includes, but not limited to, retrieve clinical data directly from […]

Read more

Physician Referral Services

Our trained Patient Communication Specialists will follow your preset guidelines and search the database for doctors who meet the patient’s and physician’s requirements.  Patients will only be matched with a doctor according to one’s insurance policies.  During each call we specify: Physician’s age, sex, languages spoken, specialties, number of years in practice. Information on the […]

Read more